Understanding How People Respond to Digital Displays

Digital signage performance is often discussed in terms of data. Playback logs and system metrics provide useful insight.



In real environments, human response shapes outcomes. A screen can be active, still be ignored.



Understanding this gap supports better planning. when content fits attention patterns.



Limits of data-driven evaluation


Logs confirm delivery. This information is important.



What logs fail to capture is whether messages are noticed. Content can rotate perfectly without improving understanding.



Relying solely on data misses human factors. It requires behavioural awareness.



Real-world audience behaviour


Attention is brief. Messages are absorbed quickly.



Movement patterns influence attention. Displays positioned in shared spaces support repeated exposure.



Because focus is elsewhere, messages must be clear. Complex layouts reduce effectiveness.



Behavioural influence of environment


Placement is one of the strongest behavioural factors. A well-designed screen in a poor location be ignored.



Environment shapes expectations. Information designed for shared spaces may fail elsewhere.



Planning for behaviour supports better outcomes.



How repetition supports awareness


Consistency supports recall. Digital signage benefits from repetition.



Novelty may attract initial attention. However, consistency proves more effective.



Behaviour favours recognition over surprise. It updates content without disrupting familiarity.



Behaviour-led signage planning


Observation informs placement. How they glance improves outcomes.



When content fits attention spans, screens become effective quietly.



This behaviour-led approach explains success. Digital signage works best when designed for people.

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